Please read in entirety as no exceptions will be made. 

 

FUNCTION PILATES WAIVER OF LIABILITY: I understand that, by electronically signing up for this membership, I am agreeing to not hold The Pilates Life, LLC or any of its employees, owners, agents or insurers responsible for any bodily injury or property damage that I may suffer as a result of my participation in a fitness program through The Pilates Life, LLC, whether at The Pilates Life, LLC training studio, at home, elsewhere. As such, I understand and agree that The Pilates Life, LLC its employees, owners, agents or insurers shall not be liable for any bodily injury or property damage that may result either directly or indirectly from my participation in a fitness program through The Pilates Life, LLC.

 

MEDIA POLICY: On occasion the studio will take photos and film videos for social media related material. Classes and events are recorded for livestream with paying clients available to attend class virtually, and students of Function Pilates Teacher Training program available to join for required observation hours. By participating in class, you consent to be recorded as well. I authorize The Pilates Life, LLC to use/reproduce any such images or audio in which I may be included in whole or in part to circulate for any lawful purpose whatsoever. I waive any rights to inspect or approve any finished product or printed image that may be lawfully used in conjunction with such purpose. If I want to avoid being filmed in class, I will be offered a space out of camera’s view (space permitting) once I notify the instructor.

 

TERMS & CONDITIONS:  Please silence your phones and smartwatches. Upon arriving at the studio, please remove your shoes. Under no circumstances will shoes be allowed on any of the equipment.  At Function Pilates, a positive attitude is a must. Rude or aggressive behavior and words towards any Function staff member, student, or another Function Pilates client will not be tolerated and may result in termination of membership or suspension from studio.

 

CLASS ATTENDANCE POLICY: Function Pilates requires that all clients take a minimum of (10) Level 1 classes as a prerequisite to registering for Level 2 classes. This is to ensure the safety and knowledge for the client, and to maintain adequate flow of the class. All Unlimited memberships are allowed one class per day at any of the (3) locations. Clients who are more than 10 minutes late put risk at disrupting the class flow, and without proper warm-up may be asked to leave due to the instructors discretion.

 

CLASS CANCELLATION POLICY & RESTRICTIONS:   All group classes and private sessions require a 12-hour cancellation window for all active packages and memberships. Clients will not forfeit the class however an industry standard $15 late cancellation fee and $20 no show fee will be enforced. A credit card on file is required. Please note that all balances on accounts will need to be reconciled before scheduling next class.

 

MEMBERSHIP CANCELLATION POLICY: Memberships may be cancelled with a 30-day written email. This may require an additional cycle of payment.

 

RETURNS / REFUNDS / EXCHANGES:  All Function Pilates services, packages and memberships are non-refundable. All sales are final.  No returns or refunds to original form of payment. Exchanges for the same value may be credited back to the clients Wellness Living account within 72 Hours of purchase under the condition that the credit will be used towards another service, package or membership. Credits may be transferred to another client account with written authorization due to out of state relocation or if the client has a written consent from their physician.